24-HOUR CANCELLATION and RESCHEDULING POLICY
Regardless of circumstances, private lessons not cancelled or rescheduled a minimum of 24 hours before the start time will be forfeited and charged at full rate.
To cancel a lesson, you will need to reach out to Dustie at 801-935-0606.
There are no credits given for cancellations of any kind. Remember that your monthly tuition reserves your time with Jann weekly.
If Jann needs to cancel a lesson, a make-up lesson will be offered, if you are unable to attend the makeup lesson time you will be given a credit.
HOLIDAY LESSONS ARE NOT AUTOMATICALLY CANCELLED
Prior notice will be given when SVS is closed due to a holiday or special event. Otherwise, please assume that lessons are scheduled as usual.
If you wish to move or cancel your lesson due to a holiday, please see the 24-Hour Cancellation or Rescheduling Policy.
If you arrive late, your lesson will still end at the scheduled time. This loss of time will not be made up at another time. If you arrive on time but the previous lesson runs late, you will be given your full-allotted time.
Please be on time, but try not to arrive any more than 5 minutes before your scheduled lesson to limit disruption of the previous lesson.
Your account will be charges $40.00 for all songs that you would like edited or key changed and $35.00 for any song needing piano accompaniment only.