Studio Policies
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Studio Policies

Studio Policies



Regardless of circumstances, private lessons not cancelled or rescheduled a minimum of 48 hours before the start time will be forfeited and charged at full rate. To cancel a lesson, you will need to contact Dustie at 801-935-0606.


There are no credits given for cancellations of any kind.  Remember that your monthly tuition reserves your time with Jann weekly.



If Jann needs to cancel a lesson, a make-up lesson will be offered, if you are unable to attend the makeup lesson time you will be given a credit.



Prior notice will be given when SVS is closed due to a holiday or special event. Otherwise, please assume that lessons are scheduled as usual. If you wish to move or cancel your lesson due to a holiday, please see the 48-Hour Cancellation or Rescheduling Policy.



If you arrive late, your lesson will still end at the scheduled time. This loss of time will not be made up at another time. If you arrive on time but the previous lesson runs late, you will be given your full-allotted time.


Please be on time but try not to arrive any more than 5 minutes before your scheduled lesson to limit disruption of the previous lesson.



  • Tuition is due by the 25th of the prior month, a late fee will be added if paid after the 5th of each month. An invoice will be sent to you the last week of the previous month.
  • You may pay by Venmo, check, cash or credit card. Venmo is my preferred payment option.
    • Venmo Name – @Jann-McCardell
  • $25 late fee: If you are unable to pay tuition by the 5th of the month, a $25 late fee will be added to your balance.
  • Tuition cannot be refunded, or rolled over to another month. However, missed lessons can be made up. (See cancellation policy)
  • For 5 lesson months you will be charged for 5 lessons.
  • Students are required to provide their own music if we are unable to find it anywhere else.
  • Cancellation policy: Please give me 48 hours notice in the case of a missed lesson. If less than that time is given, the lesson cannot be made up. A missed lesson, with enough notice, will be given a makeup credit. A makeup credit is preferably scheduled within the month it is missed, but can be scheduled the following month if we are unable to find a time that works. If a makeup lesson is not scheduled by the end of that month, it cannot be made up.





Your account will be charges $40.00 for all songs that you would like edited or key changed and $35.00 for any song needing piano accompaniment only.